49 Records of Alleged Abusive or Improper Conduct involving “Office of Field Operations”

January 5, 2022

In the January 8, 2022 San Diego Union-Tribune, reporter Kate Morrissey recounted the experience of two Colombian men who, on January 5, were the first to be sent back to Tijuana under the revived “Remain in Mexico” program. She found that what they underwent “included many of the issues that plagued the program under the Trump administration.”

The Biden administration’s December 2 guidance for the restarted program promised access to counsel. But Morrissey found that “the two Colombian men were not allowed to speak with attorneys while in U.S. custody.” The wife of one of the men, a green card holder in the United States, could have hired an attorney for him to support his claim of fear of return to Mexico, but officials denied his request to call her.

The men, who had turned themselves in to U.S. personnel in order to seek protection after receiving urgent threats in Colombia, recounted poor treatment in CBP custody. They were placed in a cell in a Border Patrol station with “dozens of other men,” forced to sleep on the floor for nearly a week, with lights always on, for lack of bed space. They were not given an opportunity to bathe or shower. “Though they do not speak much English, they realized that agents were speaking badly about them, they said. They recognized words like ‘stupid’ and phrases like ‘go back to your country.’”

As required by the new guidelines, a Border Patrol agent asked the men if they were afraid to return to Mexico, although they said “another agent tried to keep that official from asking the question.” Under the Biden administration’s new guidance, after expressing fear the men were entitled to 24 hours to contact an attorney before speaking with an asylum officer. It was during those 24 hours, they said, that CBP personnel refused to allow them “to make any calls or otherwise access legal counsel.”

They said an agent told them that no matter what happened, they would be sent back to Mexico. So, when the asylum officer asked if they wanted to wait longer in custody in order to access attorneys, the men waived that right, not wanting to spend more time in the crowded cell with their fate already decided.

The men added that they were not asked detailed questions about their medical history, even though the Biden administration’s new guidelines specify medical conditions for exemption from the program (original link). Though the guidance directs that those subject to Remain in Mexico are to receive COVID-19 vaccinations if they need them, one man who had only received the first of his two shots was sent over the border before officials could administer his vaccine.

CBP meanwhile confused the men’s paperwork, Morrissey found. Each man had the first page of the other’s notice to appear in court. And at first, they were scheduled for hearings months beyond the six-month limit that the Biden administration had agreed with Mexico. They managed to reschedule for February after raising the issue with their asylum officer.

Now in Tijuana, the Colombian men told Morrissey that they are “confused and terrified.” They refused to provide their names, fearing that their notoriety leaves them exposed to extortion or attack. “We’re the two from Colombia,” one said. “Everyone knows we’re them. We already have problems.”

— Kate Morrissey, “U.S. failure to follow Remain in Mexico rules show program hasn’t changed as promised” (San Diego, The San Diego Union-Tribune, January 8, 2022) https://www.sandiegouniontribune.com/news/immigration/story/2022-01-08/remain-in-mexico-returns-to-tijuana.

— Robert Silvers, “Guidance regarding the Court-Ordered Reimplementation of the Migrant Protection Protocols” (Washington: Department of Homeland Security, December 2, 2021) https://www.dhs.gov/publication/court-ordered-reimplementation-mpp-policy-guidance.

Sector(s): San Diego, San Diego Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Abusive Language, Conditions in Custody, Dangerous Deportation, Denial of Access to Counsel

Last Known Accountability Status: No Steps Taken

Victim Classification: Colombia, Single Adult

December, 2021

A March 2022 report from Robert F. Kennedy Human Rights and the Haitian Bridge Alliance recounted the separation of a Haitian family at a port of entry in December 2021.

After being turned back to Mexico by CBP officers on horseback in Del Rio, one Haitian man and his partner attempted to seek asylum at the port of entry at Port Andrade, California in December 2021.[279] His partner was seven months pregnant and experiencing severe health complications. During their processing, the couple asked U.S. officials if they could be kept together. The officials refused and the couple was separated. The man was deeply concerned for his partner’s health and begged the officers for an update on her condition multiple times a day. The officers at the facility repeatedly refused to provide any information. “I felt terrible because after everything we’ve been through together, they refused to give me any information or update on how her health was.”[280]

The couple spent four days in a detention facility in Arizona in separate cells before the pregnant woman was released to their sponsor in New York. U.S. officials told the man that instead of being released alongside his pregnant partner, he would be transferred to a different detention facility. Nine days later, he was transferred from Arizona to Laredo, Texas. On December 12th, he was deported back to Haiti. The separation from his pregnant partner was “emotionally devastating” and they both “cried every single day.” He missed the birth of his child, who has since suffered from health consequences.

Beyond the Bridge: Documented Human Rights Abuses and Civil Rights Violations Against Haitian Migrants in the Del Rio, Texas Encampment (United States: Robert F. Kennedy Human Rights and Haitian Bridge Alliance, March 29, 2022) https://rfkhr.imgix.net/asset/Del-Rio-Report.pdf.

Footnotes from above:

[279]: Phone interview by RFK Human Rights lawyer with Haitian individual (Mar. 14, 2022).

[280]: Phone interview by RFK Human Rights lawyer with Haitian individual (Mar. 14, 2022).

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Family Separation

Last Known Accountability Status: Unknown

Victim Classification: Black, Family Unit, Haiti, Pregnancy

December 12, 2021

A CBP officer fired four times at a Mercedes sedan approaching the San Ysidro Port of Entry “at a high rate of speed” along with a Ford SUV, CBP reported (original link). The sedan collided with the SUV.

Aboard the vehicles were 18 undocumented migrants from Russia. Two occupants of the Mercedes “suffered minor head contusions.” No injuries resulted from the gunfire. “There were 12 people in the first car, including five children ages 5 and under. The second car had six people, including two children ages 10 and 14,” the San Diego Union-Tribune reported.

CBP arrested both vehicles’ drivers, who were also Russian asylum seekers.

As of December 14, CBP reported, the use-of-force incident was being investigated by the San Diego Police Department and CBP’s Office of Public Responsibility. The incident, it read, would also be reviewed by CBP’s National Use of Force Review Board.

The Union-Tribune’s February 5, 2022 coverage sought to follow up on the investigation:

The CBP Use of Force Policy Handbook says that guns should not be used to stop moving cars [(original link)]. The Union-Tribune asked San Diego police for an update on the investigation into the incident but did not receive a response in time for publication.

— “CBP Statement on Shots Fired at San Ysidro Port of Entry” (Washington: Customs and Border Protection, December 14, 2021) https://www.cbp.gov/newsroom/speeches-and-statements/cbp-statement-shots-fired-san-ysidro-port-entry.

— Kate Morrissey, “CBP staffs up border line as asylum seekers try to reach U.S. soil by driving across” (San Diego: San Diego Union-Tribune, February 5, 2022) https://www.sandiegouniontribune.com/news/immigration/story/2022-02-05/cbp-border-asylum-seekers-cars.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Use of Force

Last Known Accountability Status: Under Local Police investigation, Under OPR Investigation

Victim Classification: Accompanied Child, Russia, Single Adult

November 13, 2021

A report from the Border Network for Human Rights included the testimony of “A.V.R.N.,” who had prescription medication taken away by CBP Field Operations personnel at the Santa Teresa Port of Entry in New Mexico, west of El Paso.

In the past months, I had surgery on my leg. On Nov. 13, I went for a follow-up to Juarez so they could remove the nails from my leg. While at the doctor’s, I was prescribed Tramadol with Ketorolac for the pain because I had severe pain. I bought a box with ten pills.

At the Santa Teresa Port of Entry, the officer, who seemed to be of Latin origin, asked me if I was bringing back money or medicine supposedly because he saw me on crutches. I told him I did have medicine with me and showed him the prescription.

The officer then sent me to secondary inspection and told me to step out of the car. After struggling, I was able to get out of the car, and three more officers showed up. An Anglo, a Hispanic female officer, and one Hispanic male officer around 50-60 years old. This last officer was the one who did not allow me to bring in my medicine. The other two officers kept asking him to allow me to bring my medication since I had a prescription and it was only ten pills, which I really needed. But he refused, stating that the prescription was not valid in the U.S. and that the pills were like bringing in weed.

That night I was in so much pain because I could only take Tylenol for my pain.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Medical Care, Non-Return of Belongings

Last Known Accountability Status: Unknown

Victim Classification: Single Adult

November 3, 2021

A report from the Border Network for Human Rights included the testimony of “L.L.,” who said she was invasively strip-searched by CBP Field Operations personnel at El Paso’s Santa Fe (Paso del Norte Bridge) Port of Entry.

I, L. L., want to tell you what happened to me on Wednesday, Nov. 3, 2021. I went to Ciudad Juárez to buy medicine for my son. When I got to the Paso del Norte Port of Entry, the CBP officer asked me, “why did you go to Juarez?” I showed him the medicine that I bought with the prescription. The CBP officer told me I needed to go through a secondary inspection.

The CBP officer took me to a room with two female officers. One of them touched my private parts in a very strange way; the officer was a brunette, Hispanic, and robust woman who spoke to me in Spanish. The officer said, “tell me what you have.” I told her I only brought medicine for my son. The CBP officer then asked me to squat. When I questioned why I had to do that, the CBP officer stated it was a routine check, that for every ten people who cross, they stop one and check them this way.

I felt awful during and after the search, especially with the way they searched me. I am an American citizen, and I have never had any problems with anyone. I am afraid to go through a port of entry again because of that experience.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Wrongful Strip Search

Last Known Accountability Status: Unknown

Victim Classification: Female, U.S. Citizen or Resident

October 17, 2021

A report from the Border Network for Human Rights included the testimony of “J.D.” (identified in news coverage as “Jesus Francisco Davila, 71, a citizen of both Mexico and the United States”) about an abusive interaction with CBP Field Operations personnel at El Paso’s Zaragoza (Ysleta) Port of Entry.

On Oct, 17, at around 3 p.m., I was going through the Zaragoza port of entry. I was hurrying because my wife was waiting for me on the other side of the bridge in El Paso, Texas. When I arrived at the first checkpoint, where the officer was revising the documents, I accidentally showed him my Mexican voter registration card (INE) instead of my border crossing visa. When the officer saw it, he became angry, questioned what my INE card was, and pushed me.

I fell on my back; I tried to cover my head so I wouldn’t hit it. I scratched my elbow and hurt my back. An officer who was close by intervened to stop his colleague from hurting me. Meanwhile, the officer that pushed me was obviously furious and looked like he wanted to hurt me.

I went to speak to a supervisor. They asked if they could take my blood pressure and call an ambulance since it was really high. I was told that an individual was going to take note of what happened to me. But this person never took any notes and showed no interest in what had happened.

They never did anything. Instead, they gave me a flyer with a number I could call later. But I was not interested in doing anything. I just don’t ever want this to happen again.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Use of Force

Last Known Accountability Status: Unknown

Victim Classification: Single Adult, U.S. Citizen or Resident

September 27, 2021

A Kino Border Initiative release reports:

Karla [not real name], another migrant organizer, described her experience being denied asylum three times. She said, “I went to the Tijuana border looking for help and protection asking immigration for asylum. They rejected me, humiliated me, and denied me asylum. I cried together with my children, pleaded with them and asked for their help to be able to request asylum. When they saw me cry, they told me not to because not even with my tears was I going to convince them and that I better step aside because I was in the way. As I cried for help, they laughed at me and my children. I tried to seek asylum in three different ports of entry along the border and I have always been rejected, humiliated. They threatened to call the Mexican authorities on me who also humiliated us.”

— “CBP closed port of entry after denying access to migrant family seeking asylum, accompanied by Tucson Bishop Edward Weisenburger” (Nogales: Kino Border Initiative, September 27, 2021) https://www.kinoborderinitiative.org/press-release-cbp-closed-port-of-entry-after-denying-access-to-migrant-family-seeking-asylum-accompanied-by-tucson-bishop-edward-weisenburger/.

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Unknown

Victim Classification: Family Unit

September 27, 2021

CBP officers shut the gates of Nogales, Arizona’s DeConcini port of entry as a family, accompanied by Tucson Bishop Edward Weisenburger, approached to seek asylum. A Kino Border Initiative release described the scene.

Laura fled southern Mexico with her two kids, her brother and his family- after her husband was shot by the local mafia. Laura and her family, accompanied by the Bishop, went through the turnstile at the DeConcini port of entry only to be turned away in tears.

Chelsea Sachau, attorney with the Florence Project, who accompanied the family recounts the event, “The family reasserted their request to be processed and to seek asylum. They asked to speak to someone else [other than the CBP officials], a supervisor, and then the CBP officers entered the building and locked both doors. They tested to make sure that both doors were locked, and then they slowly started lowering the gate to shut down the entire port of entry because this family, accompanied by faith leaders, and a legal observer, asked him for their right to seek asylum.” Laura and her family were forced to step back as the gate lowered onto where they were standing. Sachau continues, “There was no warning given to anyone, neither ourselves or anyone in line who had papers to enter into the US.” The DeConcini port of entry was shut down for about an hour to anyone trying to cross into the U.S.

— “CBP closed port of entry after denying access to migrant family seeking asylum, accompanied by Tucson Bishop Edward Weisenburger” (Nogales: Kino Border Initiative, September 27, 2021) https://www.kinoborderinitiative.org/press-release-cbp-closed-port-of-entry-after-denying-access-to-migrant-family-seeking-asylum-accompanied-by-tucson-bishop-edward-weisenburger/.

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Unknown

Victim Classification: Family Unit, Mexico

September 1, 2021

According to BuzzFeed, CBP officers insisted on expelling back into Mexico, under the Title 42 authority, a Honduran LGBT woman whose spine was fractured in an anti-gay attack in Mexico, and who had also been raped by Mexican police. “The two Honduran women have since been living on the streets of Mexico with no end in sight,” Buzzfeed reported.

— Adolfo Flores, “Biden’s Border Policy Is Trapping LGBTQ Asylum-Seekers In Dangerous Conditions In Mexico” (BuzzFeed, September 16, 2021) https://www.buzzfeednews.com/article/adolfoflores/lgbt-asylum-seekers-stuck-in-mexico.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Dangerous Deportation, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Unknown

Victim Classification: Female, Honduras, LGBTQ, Sexual Abuse Victim, Single Adult

August 5, 2021

A report from the Border Network for Human Rights included the testimony of “S.O.D.,” who said she was threatened and invasively strip-searched by CBP Field Operations personnel at El Paso’s Santa Fe (Paso del Norte Bridge) Port of Entry.

Today (8/5/2021), I went to Ciudad Juárez with my 5-month-old son, Nathan, because he had an appointment with the pediatrician at the Family Clinic at 1:30 p.m. for a stomach infection and flu. When I returned to El Paso, I arrived at the Santa Fe bridge around 2:20 p.m. When it was my turn to see the officer, he told me he would take my photo, which I agreed to. He asked for my documents; I gave him my Texas identification. When he asked for my son’s papers, I showed him the papers from our visit to the clinic, which had my full name and my son’s social security number. He told me that I would have to go in for a routine check-up. I told him that was fine; I had no illegal things with me.

They put me in the inspection room with three officers, two females and a male officer sitting on the computer. The male officer stated that my son did not look like me and that my son’s papers were invalid. He asked me, “how do we verify that he is your son? We would have to do a DNA test, and that would take a week.” Therefore, he said they were going to take my son to a detention place. I asked him where they were going to take him. The officer, an older man, mockingly told me that he would put him in a cage. The way he expressed himself was not funny to me at all.

They told me to take my money and all my belongings and put them inside my son’s diaper bag. One of the female officers checked the diaper bag, put it in a blue box, and then took my son. The other female officer inspected me thoroughly. She put me against the wall and told me to lower my pants to my knees. She physically checked my whole body. She put her hands under my bra and touched my parts in front and behind.

The male officer told me that, since I couldn’t prove that he was my son, they would accuse me of child trafficking and arrest me. I told him that I knew a person from CPS who could verify that the child is indeed my son and that he is an American citizen. At that moment, he turned around, looked at me, and repeated, “CPS?”

The officer then gave me back my documents and told me to leave. He said that he did not want to see me crossing the border with my son, that the next time, they would take him away from me. One of the female officers accompanied me to the door to leave. I was detained for approximately 40 minutes.

The truth is that I felt denigrated because of the way they abused my rights and those of my son. I was only taking him to the doctor; I was not doing anything illegal. I showed him the doctor’s prescription, but he did not mind exposing my son to a closed place where there were more people and possible contagious viruses. My son is a baby; he was sick.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Abuse of Minor, Abusive Language, Disregard of Public Health, Wrongful Strip Search

Last Known Accountability Status: Unknown

Victim Classification: Accompanied Child, Family Unit, Female

June 16, 2021

A report from the Kino Border Initiative (KBI) and NETWORK included a Jamaican migrant’s account of violent treatment by Border Patrol agents at Nogales, Arizona’s DeConcini port of entry.

A Jamaican man entered the United States at a port of entry to ask for asylum and was immediately confronted by two Border Patrol agents who physically attacked him. They knocked him to the ground with a plastic barrier and began beating and punching him. One agent put his foot on his neck as he lay on the ground. The agents dragged him across concrete into an office at the port of entry. A third agent told the two that what they were doing was wrong. The other agents dismissed her objection. The Jamaican man was then handcuffed to a bench. Later, he was taken to another room where he was photographed and fingerprinted. When the agents asked why he was there, the Jamaican man said he was seeking asylum. The agents asked where he was from and when he said Jamaica. The agents said, “this is what a bunch of you have been doing (running into the port of entry), you are getting out of here.” They took him to the Mexican immigration office. His friends were in Mexico waiting to see if he got across successfully. The Mexican immigration officers took photos of all their passports and asked them to go to Kino Border Initiative.

KBI filed a June 24, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On August 6, CRCL emailed “saying they received the complaint and forwarded it to the OIG. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Conditions of Arrest or Apprehension, Denial of Protection to Most Vulnerable, Use of Force

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, Shared with DHS OIG

Victim Classification: Black, Jamaica, Single Adult

Mid-June, 2021

The Kino Border Initiative reported about the separation of a Honduran Garífuna family whose asylum claim had gained an exception to the Title 42 expulsion policy:

Last week, a Honduran father of 5 whose wife is 3 months pregnant was detained by ICE as he and his family were processed through the consortium process at the downtown Nogales port of entry. The father does not have any criminal history in the US, and Spanish is the family’s second language, as they are part of the Garífuna indigenous community in Honduras.

As the mother shared in her testimony at the interfaith #SaveAsylum event this week, when the father was separated from his family, the CBP officer assured his wife that he would only be detained a day or two, but he has now been separated from his family for over a week.

His wife, who is stranded waiting for her husband’s release at a shelter in Tucson with their 5 children, attempted to set an appointment to visit her husband at La Palma, but was unable to do so because the visitation phone system is all in English. She has not received any clarity about when her husband will be released, and a week after his detention had not been able to make any contact since she does not have money to put in his commissary.

— “June 24 Update From KBI” (Nogales: Kino Border Initiative, June 24, 2021).

Sector(s): Tucson Field Office

Agency(ies): ICE, Office of Field Operations

Event Type(s): Family Separation, Lying or Deliberate Misleading

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Black, Family Unit, Honduras, Indigenous

Early June, 2021

The Kino Border Initiative (KBI) reported:

A woman from Mexico and her four children, one of whom is a U.S. citizen, presented themselves at the port of entry and asked for asylum. The officers present informed them that they had to come to KBI to be granted asylum, when an NGO clearly has no such authority. Unbelievably, this is only one of multiple instances in which US authorities have told asylum seekers to come to KBI for asylum.

— “June 10 Update From KBI” (Nogales: Kino Border Initiative, June 10, 2021).

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable, Lying or Deliberate Misleading

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, U.S. Citizen or Resident

May 16, 2021

A report from the Kino Border Initiative (KBI) and NETWORK reported a Mexican asylum seeker’s allegations that CBP used violence during one of his several unsuccessful attempts to ask for protection at a Nogales, Arizona port of entry.

A Mexican man presented himself at the DeConcini Port of Entry seeking asylum several times over a period of two days. He received threats that made him believe his life was in danger and even survived an attempted kidnapping in Nogales.

On May 16, he ran toward the port of entry, near where cars were crossing because he was afraid of his pursuers. CBP officers apprehended him there. He was punched, kicked, and beaten by about twelve officers. He told them that he wanted asylum because there were people in Mexico who were trying to kill him. CBP did not give him an opportunity to talk to anyone else and he was immediately expelled back to Mexico.

CBP called the Mexican police, who never came. They then called the Mexican Red Cross to take him to the General Hospital of Nogales in Sonora. The hospital did not take care of his wounds.

When released from the hospital, he tried again to enter the United States at the port of entry because people were following him. He tried asking for asylum to the 9 agents who detained him. However, the agents told him he had no right to be in the United States and asked him to be silent. The agents then took him to a room and questioned him but did not ask him about asylum. He was then expelled back to Mexico again.

KBI filed a May 25, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On June 2, CRCL emailed that “they received the complaint and forwarded it to the OIG. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable, Use of Force

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, Shared with DHS OIG

Victim Classification: Kidnap Victim, Mexico, Single Adult

May 12, 2021

A report from the Border Network for Human Rights included the testimony of “M.A.,” who said she was invasively strip-searched by CBP Field Operations personnel at El Paso’s Santa Fe (Paso del Norte Bridge) Port of Entry.

My nightmare started on Wednesday, May 12, at 2:00 p.m., when I was coming over by the Paso del Norte Port of Entry. I was coming from Juárez because I had surgery on one eye. I had to wear special glasses.

The CBP officer started questioning me and asking me why I was so nervous. To which I responded, “I just had an eye surgery, and I can’t be without my glasses for long.” The CBP officer then asked if I had illegal drugs on me. I told her I had nothing on me. The CBP officer then sent me to get inspected in a room where they touched my whole body, including my private parts. I felt so bad and humiliated. I did not deserve to be treated that way. I felt like they took advantage of me; I felt so helpless.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Wrongful Strip Search

Last Known Accountability Status: Unknown

Victim Classification: Female, Single Adult, U.S. Citizen or Resident

November 2, 2020

A report from the Kino Border Initiative (KBI) and NETWORK discussed the experience of a Guatemalan woman who crossed the border and was “detained by CBP” with her one-year-old daughter and eight-year-old son.

At Tucson station, when they were being transferred, the Guatemalan woman asked where she was being taken; the CBP agent replied she did not know, but that they might take the woman’s fear declaration at the next station. The woman was taken to Nogales. The woman asked an agent to take her fear declaration, but the agent said CBP doesn’t do that in Nogales. Then the woman asked another agent who gave her food to take her fear declaration. That CBP agent didn’t speak Spanish and asked another agent to come over to interpret. She told them that a family member had been killed in Guatemala and that she also feared returning to Mexico as she had been robbed there. The agents told her that her case doesn’t matter since there are gangs in the U.S. too. The woman and her children were expelled to Mexico soon after.

KBI filed a November 6, 2020 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On January 4, 2021, CRCL emailed “that they received the complaint, recorded it in their database, and no further actions would be taken. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, No Further Action

Victim Classification: Family Unit, Guatemala

October 14, 2020

A report from the Border Network for Human Rights included the testimony of “A.P.M.R.,” who said she was invasively strip-searched and harassed by CBP Field Operations personnel at El Paso’s Santa Fe (Paso del Norte Bridge) Port of Entry.

On Oct. 14, between 4 and 5 p.m., I crossed the international port of entry. At the port of entry, the officer asked me the reason for my visit to Juarez, to which I responded that I had gone to see a dentist. He asked me to take off my mask and my glasses, then asked me if I had something to declare. I responded I didn’t. He also asked me when was the last time I had been to Juarez. I told him I did not remember, possibly three months ago.

That bothered the officer. He yelled at me, “How are you not able to remember!” Then the officer asked if I had ever had problems. I assumed the question was if I had ever had any issues with the police in the United States, so I answered I had not.

He then called another officer and claimed I was lying to them. They said that I had an issue with immigration back in 2000. I did have an issue 20 years ago, but I had applied for my legal residency and I was approved. I thought it was a thing of the past.

The officer never specified if I had immigration issues; it was just a misunderstanding on my end. However, they took my fingerprints and my picture.

She called another officer and took me into a room. She yelled at me; told me she was going to check me. I thought she was referring to my purse, but no. She yelled at me to raise my hands against the wall and began to inspect me and touch my private parts. She smacked my left thigh and yelled at me to open my legs further. She asked if there was anything in between, referring to my vagina, and I said no.

I was embarrassed, harassed, and sexually assaulted without a reason, motive, or warning. I did nothing wrong or illegal to deserve this treatment. After the officer searched me, she went through my purse and travel bag and found nothing illegal. She questioned me about some pills that I had, and I told her they were for my migraine.

She was yelling at me the whole time, trying to intimidate me, embarrass me, and harass me. Throughout this whole situation, there was another female officer inside the room just looking at us. In the end, the last officer told me that every time I cross the border, I have to declare that I’ve been deported. I was never told this before; I took it as intimidation.

I was treated like a criminal, like an animal that didn’t deserve respect over a simple misunderstanding. None of the officers were wearing masks. They took my fingerprints, took my picture, told me to take my shoes and mask off, and exposed me to potentially catching Covid-19.

The Border Network for Human Rights stated that it shared this and other testimonies in its February 2022 abuse monitoring report “with the agencies involved.”

The State of Human Rights at the U.S. – Mexico Border: Abuse Documentation 2022 Campaign Report (El Paso, Border Network for Human Rights, February 22, 2022) https://bnhr.org/abuse-documentation-2022-campaign-report/.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Abusive Language, Disregard of Public Health, Wrongful Strip Search

Last Known Accountability Status: Unknown

Victim Classification: Female, Single Adult, U.S. Citizen or Resident

Late September, 2020

The Kino Border Initiative reported:

Three unaccompanied minors were expelled to Nogales under Title 42 in late September. These children entered the United States in an attempt to seek asylum and reunite with their mother, after suffering abuse in the home of a family member in Mexico. In response, a Florence Project attorney accompanied the children to seek asylum at a Port of Entry in Nogales, advocating that the children receive a Credible Fear Interview. CBP turned the children away. Last week, the attorney tried again to accompany the children to the Port of Entry, this time to request humanitarian parole. Despite significant congressional advocacy and insistence by the attorney that the U.S. government uphold its obligation to these children under the Convention Against Torture, CBP informed the attorney that “no one without papers is allowed to enter at the southern border.”

— “October 15 Update From KBI” (Nogales: Kino Border Initiative, October 15, 2020).

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable, Expulsion of Unaccompanied Minor

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Domestic or Gender-Based Violence Victim, Mexico, Unaccompanied Child

Late September, 2020

The Kino Border Initiative reported:

Earlier this week, a young couple with their baby who fled threats from organized crime in Honduras attempted to cross through the desert in Arizona to request asylum. They turned themselves in to Border Patrol near Tucson, and expressed their fear of returning to Honduras as well as the discrimination they have encountered in Mexico after being detained multiple times, denied health care amidst a serious illness in detention, and having wages stolen by an employer. The BP agents claimed they did not speak Spanish, and told them they could only request asylum at a port of entry with a CBP officer. When the family was returned to Mexico, they approached the downtown Nogales port of entry, only to be rejected. The CBP agent they spoke with refused to take any steps to assess their fear claims and turned them away.

— “October 1 Update from KBI” (Nogales: Kino Border Initiative, October 1, 2020).

Sector(s): Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, Honduras

August 30, 2020

Politico Magazine published an account by Tianna Spears, a Black U.S. diplomat who had been assigned to the U.S. consulate in Ciudad Juárez. She described CBP officers subjecting her to regular, blatant racial profiling whenever she crossed back into El Paso. “[O]fficers in primary inspection still made sarcastic comments, cruel jokes and belittling jabs implying I was not a U.S. diplomat, not a U.S. citizen and had stolen my own car.”

One time, an officer told me, which I wrote down: Just because you say you work at the consulate does not mean that you are not smuggling drugs into the country. I asked him to explain.He responded, I don’t know, but I do know what drug dealers and smugglers look like. He stepped forward, crossed his arms, looked at me up and down, and said: You know what I mean.

Spears said that as of August 2020, 18 months after complaining to CBP’s upper management, she got no response to her complaint from CBP’s Office of Professional Responsibility.

— Tianna Spears, “I Was a U.S. Diplomat. Customs and Border Protection Only Cared That I Was Black.” (Washington: Politico Magazine, August 30, 2020) https://www.politico.com/news/magazine/2020/08/30/black-us-diplomat-customs-border-protection-cbp-detained-harassed-325676.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Abusive Language, Racial Discrimination or Profiling

Last Known Accountability Status: Under OPR Investigation, Unknown

Victim Classification: Black, U.S. Citizen or Resident

July 9, 2020

A CBP officer and a contract security guard shot and killed a man, who was apparently wielding a knife, just inside the U.S. border at the Calexico, California port of entry. The Palm Springs Desert Sun reported:

Pete Flores, director of field operations for U.S. Customs and Border Protection in San Diego, said an individual brandishing a knife approached the agent and the security guard just after 9 a.m. at the international border’s pedestrian crossing.

“As the man approached the CBP officer and the guard with the knife, both drew and fired their weapons, and the man was shot,” Flores said in a written statement.

…Mexican law enforcement officials in Mexicali were dispatched to the pedestrian crossing after receiving reports of an incident there, they said in a statement in Spanish.

Officers observed a man walking toward the gate, carrying a bag over his shoulder. The man was “supposedly” carrying narcotics, the statement said. It said he fled toward the U.S. side of the gate when he saw Mexican police officers.

The man dropped the bag before crossing the international line and, according to the statement, U.S. customs agents shot him after he crossed into the U.S.

According to a CBP statement, the DHS Inspector-General, the FBI, and CBP’s Office of Professional Responsibility were investigating. (Original link) “CBP is also coordinating with the Mexican Consuls General in San Diego and Calexico, Mexican Tax Administration Service (SAT), and the Mexicali Police Department.”

The Mexican consulate in Calexico called on U.S. authorities “for an explanation of the facts and for an exhaustive investigation to clarify the situation, determine responsibilities and determine if there was an excessive use of force.”

— Colin Atagi, Christopher Damien, Omar Ornelas, “US Border Agent, Security Guard shot man at Calexico Border Crossing” (Palm Springs: Desert Sun, July 9, 2020) <https://www.desertsun.com/story/news/crime_courts/2020/07/09/gunfire-reported-near-calexico-united-states-mexico-border/5407043002/>.

— U.S. Customs and Border Protection. “CBP Statement on an Officer Involved Fatal Shooting at the Calexico West Port of Entry,” July 10, 2020. <https://www.cbp.gov/newsroom/speeches-and-statements/cbp-statement-officer-involved-fatal-shooting-calexico-west-port>.

— Dominguez, Alejandro. “Pide consulado exhaustiva investigación de muerte de connacional por parte de CBP de EU.” La Voz de la Frontera. July 11, 2020. <https://www.lavozdelafrontera.com.mx/policiaca/pide-consulado-exhaustiva-investigacion-de-muerte-de-connacional-por-parte-de-cbp-de-eu-5481409.html>.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Use of Force

Last Known Accountability Status: Shared with DHS OIG, Under FBI Investigation, Under OPR Investigation

Victim Classification: Single Adult

June 16, 2020

In a claim filed under the Federal Tort Claims Act a year after these events, on June 16, 2021, Janine Bouey, a 60-year-old U.S. Army veteran and former Los Angeles Police Department officer, reported suffering inhumane treatment at the border. Bouey stated that she was repeatedly shackled, sexually assaulted (at one point with a canine), sworn at, and forced to disrobe without privacy by CBP agents who pulled her out of line while she was crossing into San Diego from Tijuana.

Alliance San Diego reported:

One year ago today, Janine was returning from her dentist and crossed the U.S. border at the Otay Mesa Port of Entry. She was singled out by a CBP officer while waiting in line. She was the only Black woman to be pulled from the line for questioning. The officer asked for Janine’s home address even though he was in possession of her license. The officer suggested that Janine might want his home address. The officer proceeded to escort her to a nearby building where she was eventually assaulted.

Ms. Bouey, who is Black, was released without any allegation of wrongdoing. When she complained to a younger Black CBP officer, he replied, “These things happen.” Ms. Bouey alleged that CBP officers committed “sexual assault, assault, battery, false arrest, false imprisonment, intentional infliction of emotional distress, negligent infliction of emotional distress, negligence, Bane Act violations, Ralph Act violations, equal protection violations, and California Civil Code section 49 violations.”

According to Alliance San Diego, “Janine filed a complaint with DHS about the officer’s actions shortly after the incident. To her knowledge, no disciplinary action was taken and the officers involved in the incident remain at work.” Her June 2021 claim was the first step in a lawsuit against DHS.

— Law Offices of Joseph M. McMullen, “Federal Tort Claims Act Administrative Claim, Claimants: Janine A. Bouey (DOB: 8/18/1959)” (San Diego: June 9, 2021) https://d3n8a8pro7vhmx.cloudfront.net/alliancesandiego/pages/3234/attachments/original/1623816903/FTCA_Claim.pdf?1623816903.

— “Abuse, Assault and Impunity at DHS Must Stop: Former LAPD Officer Subjected to Sexual Assault by DHS Sues the Agency” (San Diego: Alliance San Diego, June 16, 2021) https://www.alliancesd.org/abuse_assault_and_impunity_at_dhs_must_stop_former_lapd_officer_subjected_to_sexual_assault_by_dhs_sues_the_agency.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Abusive Language, Conditions in Custody, Racial Discrimination or Profiling, Sexual Assault or Harassment

Last Known Accountability Status: Complaint Filed with CRCL, Lawsuit or Claim Filed

Victim Classification: Black, Female, U.S. Citizen or Resident

Early May 2020

The El Paso Times (May 5) and Arizona Public Media (May 7) separately reported that Border Patrol agents and CBP officers had been neglecting to wear face masks or practice social distancing in their interactions with the public during the COVID-19 pandemic’s early months. “There is a time and place for the mask. Maybe it doesn’t suit to everyone’s desires, but people should be given an option. We’re still all American citizens,” John Monahan, a CBP officer and union representative in El Paso, told the El Paso Times.

— Lauren Villagran, “Border patrol agents, officers say they have access to PPE. So why aren’t they all using it?” (El Paso: El Paso Times, May 5, 2020) https://www.elpasotimes.com/story/news/2020/05/05/cbp-border-officers-lax-using-protective-gear-coronavirus-covid-19/3079923001/.

— Alisa Reznick, “Border residents: Border Patrol agents not wearing protective gear at checkpoints” (Arizona: Arizona Public Media, May 7, 2020) https://www.azpm.org/s/76269-border-residents-border-patrol-agents-not-wearing-protective-gear-at-checkpoints/.

Sector(s): El Paso, El Paso Field Office, Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Disregard of Public Health

Last Known Accountability Status: No Steps Taken

Victim Classification:

April 15, 2020

A complaint from the ACLU Foundation of San Diego and Imperial Counties and ACLU Border Rights Center, based on interviews conducted in San Diego and Tijuana, found “a number of troubling cases in which CBP processing and/or detention led to family separations, including:”

* A woman whose heart condition worsened when, during processing, the Border Patrol separated her and her sister and transferred her sister to a different detention center without any advance notice or opportunity to say goodbye;

* A mother and her two sons (one a minor) apprehended by the Border Patrol and detained in a nearby station; when the mother, who had seriously injured her knee during her journey to the United States, was taken to a hospital for surgery, she was separated from her boys, who were left detained separately at the Border Patrol station. After her return from the hospital, the Border Patrol released the mother and minor son into the United States together, but separated the older son from them and transferred him to U.S. Immigration and Customs Enforcement (“ICE”) detention; [12]

* A grandmother who Border Patrol agents separated from her nine-year-old grandson after agents told her that his birth certificate was insufficient to establish biological familial ties. The grandmother was left anguished and fearful that her grandson would be given up to a U.S. family for adoption; and

* A family of nine which CBP separated into three different family units—notwithstanding the fact that all nine family members initially entered the United States together—and subjected to the so-called “Migrant Protection Protocols.” The entire family was forcibly removed to Mexico, with each of the three “units” then receiving different master calendar hearing dates. This, in turn, resulted in separate nonrefoulement interviews. The stress of this arbitrary and inefficient separation of family members led the mother in the family to experience hyperventilating, vomiting, headache, and chest pain while awaiting her own nonrefoulement interview.

— “Separation of Families via CBP Detention and Processing, and the Agency’s Refusal to Implement a Detainee Locator System” (San Diego and El Paso, ACLU Foundation San Diego and Imperial Counties, ACLU Border Rights Center, April 15, 2020) https://cbpabusestest2.files.wordpress.com/2020/10/2020-04-15-dhs-oig-cmplt-3-final.pdf.

Footnote from above:

[12]: This family also included a father and two additional minor children, who had been separated from the mother and sons while crossing into the United States. Although the father saw one of his sons through a glass window while detained at the Border Patrol station and tried to explain to agents that his wife and other children were on site, the Border Patrol made no effort to reunite the family, and did not tell the mother that her partner was detained at the same station.

Sector(s): San Diego

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Conditions in Custody, Family Separation

Last Known Accountability Status: Shared with DHS OIG

Victim Classification: Family Unit