10 Records of Alleged Abusive or Improper Conduct where the event type is “Denial of Access to Asylum”

June 23, 2023

A report by the International Rescue Committee, produced in coordination with six U.S., Mexican, and international NGOs, noted that:

Refugee Health Alliance, an NGO that provides health services to migrants in Mexico, reported that CBP officers rejected requests for humanitarian parole of individuals in Tijuana for whom its staff had provided letters to document their urgent medical needs.

— “Limits on Access to Asylum After Title 42: One Month of Monitoring U.S.-Mexico Border Ports of Entry.” United States: International Rescue Committee, June 23, 2023. https://www.rescue.org/report/limits-access-asylum-after-title-42-one-month-monitoring-us-mexico-border-ports-entry.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Access to Asylum, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Unknown

Victim Classification:

June 20, 2023

“As the Biden administration prepared to launch speedy asylum screenings at Border Patrol holding facilities this spring, authorities pledged a key difference from a Trump-era version of the policy: Migrants would be guaranteed access to legal counsel,” the Associated Press reported on July 2, 2023. A May 1 fact sheet from DHS had explained, “CBP and ICE have expanded holding capacity and set up equipment and procedures so that individuals have the ability to access counsel” (original link).

A report from the National Immigrant Justice Center (NIJC) found otherwise. As of June 20, NIJC had carried out telephonic legal consultations with 23 asylum seekers compelled to defend their cases in rapid, telephonic credible fear interviews (CFIs) with asylum officers while in CBP custody, shortly after being apprehended at the U.S.-Mexico border. The organization found that “CBP and U.S. Citizenship and Immigration Services (USCIS) continue to routinely and severely obstruct access to counsel for people attempting to seek asylum in CBP custody.”

All consultations with clients must happen over the telephone, as “CBP continues to deny attorneys physical access to CBP facilities,” NIJC noted, adding that this makes it impossible to return calls.

Even getting an agreement to represent an asylum seeker before their CFI has been made very difficult: USCIS requires migrants to physically (not electronically) sign a document agreeing to be represented. CBP, however, often fails to deliver those documents to asylum seekers in the agency’s custody, NIJC found:

CBP regularly fails to even respond to emails from NIJC attorneys requesting that they facilitate a client’s signature.

In four cases, CBP failed to respond to multiple emails from NIJC attorneys requesting assistance with obtaining their client’s signatures on a notice of appearance. In three of these cases, USCIS proceeded to conduct the clients’ CFIs without counsel present. In the fourth case, USCIS convinced NIJC’s client to return to Mexico on a voluntary return order, a decision with significant legal consequences.

In another case, “a CBP officer [probably a Border Patrol agent] pointed a person seeking asylum to the phone booths [in the holding facility] and told him that he could call either his family or an attorney — not both. The client called his family.”

Despite assurances that it would provide asylum seekers with pens and paper to take notes during their telephonic conversations with counsel, “in most cases CBP still refuses to allow people access to pen and paper during their consultations,” NIJC reported.

Of the 23 people for whom NIJC has conducted consultations, only six people had access to a pen and paper (half of whom received them only upon NIJC’s request). In one case, a CBP officer told an NIJC attorney that these basic supplies were in “short supply.” Pens and paper are critical to help people remember their attorney’s name and phone number in addition to complex legal information.

— U.S. Department of Homeland Security. “Fact Sheet: Update on DHS Planning for Southwest Border Security Measures as the Title 42 Public Health Order Ends,” May 1, 2023. https://www.dhs.gov/news/2023/05/01/fact-sheet-update-dhs-planning-southwest-border-security-measures-title-42-public.

— Spagat, Elliot. “The Biden Administration Guaranteed Attorney Access for All Migrant Screenings. Most Don’t Have It.” Associated Press, July 2, 2023. https://apnews.com/article/border-asylum-screenings-credible-fear-biden-c0cb41b512609b3894ebcfaa3ed3bb4c.

— National Immigrant Justice Center. “Obstructed Legal Access: June 2023 Update,” June 20, 2023. https://immigrantjustice.org/staff/blog/obstructed-legal-access-june-2023-update.

Sector(s): Border-Wide

Agency(ies): CBP

Event Type(s): Denial of Access to Asylum, Denial of Access to Counsel

Last Known Accountability Status: Unknown

Victim Classification:

June 20, 2023

“One person I represented had been held in CBP custody for two weeks before she spoke with an asylum officer,” said National Immigrant Justice Center (NIJC) Supervising Attorney Lee VanderLinden, in an NIJC report about CBP blocking access to counsel for asylum seekers in the agency’s custody. “During that time, she was denied medical attention despite asking for treatment for her anxiety. She has since been deported, but the government has not told me or her mother to where she was deported.”

— National Immigrant Justice Center. “Obstructed Legal Access: June 2023 Update,” June 20, 2023. https://immigrantjustice.org/staff/blog/obstructed-legal-access-june-2023-update.

Sector(s): Border-Wide

Agency(ies): CBP

Event Type(s): Conditions in Custody, Denial of Access to Asylum, Denial of Access to Counsel, Denial of Medical Care

Last Known Accountability Status: Unknown

Victim Classification: Female

June 20, 2023

As the National Immigrant Justice Center and the New York Times reported, asylum seekers placed in “expedited removal” are forced to defend their claims while in CBP’s jail-like holding facilities within days of apprehension, resulting in elevated rates of failing the “credible fear” screening interview that determines asylum eligibility (70 percent failure in June 2023, compared to 26 percent in June 2019). A denial can result in immediate deportation.

The Department of Homeland Security (DHS) promised that people in CBP custody would have access to counsel for the interview, though this rarely happens, and that people would not be held for longer than 72 hours, yet numerous reports indicate people being held for 10 days and some for up to 30 days. Various groups have voiced concerns about the expedited removal process and the severe obstructions to access to counsel for people attempting to seek asylum including limiting access to phones for legal consultations, failing to notify attorneys of their clients’ scheduled screenings and immigration court reviews, denying asylum seekers in CBP custody access to pen and paper, and requiring that people physically sign a notice of entry of appearance to secure the attorney/client relationship, while often failing to facilitate the required signature. The Times observed:

Lawyers cannot meet with clients who are in the custody of Border Patrol. Or call them. Or leave messages for them. There is no system to find out where a client is being held. And the government sets the schedules for key meetings when a lawyer should be present and changes dates and times often without notification.


The failure to notify counsel of credible fear interviews has occurred within the context of persistent communication from attorneys requesting notification. Among cases cited:

An NIJC (National Immigrant Justice Center) attorney seeking to represent two asylum seekers in CBP custody emailed her notices of appearance and requested to attend her clients’ CFIs on three separate occasions over the span of five days. She received no acknowledgement or response. Only upon notifying officials at Department of Homeland Security (DHS) headquarters of these cases was she informed that both of her clients had already been interviewed without counsel present.


The NIJC described the re-traumatizing and destabilizing nature of a truncated screening process, notably for individuals with specific vulnerabilities. Their clients have included youth, LGBTQIA+ individuals, and survivors of sexual violence—each forced to recount their past trauma to an asylum officer within 24 hours of arriving in the United States, all while sitting alone in a phone booth in a carceral setting. Lee VanderLinden, NIJC supervising attorney described the process for one of their clients:

One person I represented had been held in CBP custody for two weeks before she spoke with an asylum officer. During that time, she was denied medical attention despite asking for treatment for her anxiety. She has since been deported, but the government has not told me or her mother to where she was deported.

— National Immigrant Justice Center. “Obstructed Legal Access: June 2023 Update,” June 20, 2023. https://immigrantjustice.org/staff/blog/obstructed-legal-access-june-2023-update.
—Sullivan, Eileen. “Lawyers Say Helping Asylum Seekers in Border Custody Is Nearly Impossible.” The New York Times, July 22, 2023, sec. U.S. https://www.nytimes.com/2023/07/22/us/politics/biden-asylum-policies-border.html.

Sector(s): Border-Wide

Agency(ies): CBP, DHS

Event Type(s): Denial of Access to Asylum, Denial of Access to Counsel, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Unknown

Victim Classification: LGBTQ, Sexual Abuse Victim, Single Adult, Teen

May 25, 2023

“An NIJC attorney was only able to appear with a client in one of the three immigration judge review hearings,” read a National Immigrant Justice Center (NIJC) report about CBP blocking access to counsel for asylum seekers in the agency’s custody. “In this case, the NIJC attorney only knew the review was happening because his client’s wife informed him. CBP refused the attorney’s requests to speak to his client to prepare for the immigration judge review.”

— National Immigrant Justice Center. “Obstructed Legal Access: NIJC’s Findings From 3 Weeks of Telephonic Legal Consultations in CBP Custody,” May 25, 2023. https://immigrantjustice.org/staff/blog/obstructed-legal-access-nijcs-findings-3-weeks-telephonic-legal-consultations-cbp.

Sector(s): Border-Wide

Agency(ies): CBP

Event Type(s): Denial of Access to Asylum, Denial of Access to Counsel

Last Known Accountability Status: Unknown

Victim Classification: Single Adult

Mid-May 2023

According to a report by the International Rescue Committee, produced in coordination with six U.S., Mexican, and international NGOs, “in the initial days of monitoring after the Title 42 policy ended, CBP officers at Otay Mesa and Paso del Norte were observed directly turning away asylum seekers without CBP One appointments, telling them they would not be processed.”

The report added, “A CBP officer on the Paso del Norte bridge told a group of asylum seekers without CBP One appointments that asylum without a prearranged appointment ‘doesn’t exist anymore.’”

— “Limits on Access to Asylum After Title 42: One Month of Monitoring U.S.-Mexico Border Ports of Entry.” United States: International Rescue Committee, June 23, 2023. https://www.rescue.org/report/limits-access-asylum-after-title-42-one-month-monitoring-us-mexico-border-ports-entry.

Sector(s): El Paso Field Office, San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Access to Asylum

Last Known Accountability Status: Unknown

Victim Classification:

May 13, 2023

Shortly after the termination of the Title 42 policy and implementation of the Biden administration’s new asylum rule, non-governmental observers on the Paso del Norte Bridge between Ciudad Juárez and El Paso recorded “that individuals without CBP One appointments were not being processed and witnessed CBP tell individuals that asylum without a prearranged appointment ‘doesn’t exist anymore.’”

— “Limits on Access to Asylum After Title 42: One Month of Monitoring U.S.-Mexico Border Ports of Entry.” United States: International Rescue Committee, June 23, 2023. https://www.rescue.org/report/limits-access-asylum-after-title-42-one-month-monitoring-us-mexico-border-ports-entry.

Sector(s): El Paso Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Access to Asylum

Last Known Accountability Status: Unknown

Victim Classification:

Late April, 2023

Reporting on April 27, 2023, the Nogales-based Kino Border Initiative (KBI) stated:

“After false reports circulated on social media and Breitbart News that the US government was no longer expelling Venezuelan nationals to Mexico under Title 42, approximately 1500 asylum seekers turned themselves in to Border Patrol in El Paso, TX to seek protection in the US. Over the past 2 weeks, KBI received 170 Venezuelan nationals flown from El Paso, many of whom were separated from their family members in the process. KBI is aware of 7 couples that were able to reunite in our center. In at least 4 cases, asylum seekers expelled to Nogales had to wait for 7 days to hear from their significant others, who were expelled in places such as Matamoros, Tijuana, and Mexicali.”

Among cases cited:

– Johnny [name changed to protect privacy] left the Venezuelan military after serving for 10 years. He commented on years of having to repress people’s rights: “I had to silence my people’s protests, but I could no longer silence my conscience.” He fled to Peru, where Venezuelan military officers came to search for him, and then to Chile, where they pursued him again. Johnny, his brother and his nephew turned themselves in to Border Patrol in El Paso. The agents refused to listen to Johnny’s asylum case and expelled him, while they processed his brother and nephew into the US.

– Upon turning himself in to Border Patrol, Emanuel [name changed to protect privacy] and his wife were separated. CBP expelled Emanuel in Tijuana and his wife in Nogales. Nearly 500 miles away from his wife and without any money to pay for the $2,800 MX ($154 USD) journey to Nogales, Emanuel rode on top of a cargo train to reunite with his wife. While on the train, he witnessed the kidnapping of another man by a prominent cartel.

– Paulina [name changed to protect privacy] turned herself in to Border Patrol along with her aunt, uncle and cousins. CBP separated Paulina and her aunt from the rest of their family and expelled the 2 of them to Nogales. Paulina’s cousin suffers from a chronic illness and upon turning themselves in, CBP transported him to a hospital in El Paso, Texas. They heard from him because he was allowed to keep his phone while in the hospital, but they are very worried for his health because he was diagnosed with pneumonia and they are going to put him on dialysis. They still do not know where her uncle is.

— “April 27 update from KBI” (Nogales: Kino Border Initiative, April 27, 2023).

Sector(s): El Paso, Tucson

Agency(ies): Border Patrol

Event Type(s): Denial of Access to Asylum, Family Separation

Last Known Accountability Status: Unknown

Victim Classification: Family Unit, Single Adult, Venezuela

April 8, 2023

An analysis from the American Immigration Council’s Dara Lind recounted the case of a father who was killed in front of his children in Tijuana, several weeks after being turned away at the port of entry. This case is one of several testimonies collected by the American Immigration Council, as part of a lawsuit challenging CBP’s continued turnbacks of asylum seekers at ports of entry.

On April 8, the Mexican family came to the San Ysidro port of entry in Tijuana and asked to be let into the United States to seek asylum, as they were fleeing immediate cartel violence in Mexico. The father had been shot and his arm was bleeding. According to the mother, their family begged the U.S. Customs and Border Protection officers to let them through the gates.

“We showed CBP officers my husband’s bleeding wound and explained the immediate danger we were in,” [the wife] testifie[d]. The officers refused. They told the family that since they didn’t have an appointment for the day via the CBP One app, they had no right to flee the cartel.

The family finally got a CBP One appointment in July 2023, but they had to exclude the father, since on May 1, while the family headed to the Tijuana airport in an attempt to flee to Canada, they were attacked again, resulting in a shooting that killed the father of the family. He died in front of his wife, their 5-year-old daughter and 4-year-old son.

— Lind, Dara. “CBP’s Continued ‘Turnbacks’ Are Sending Asylum Seekers Back to Lethal Danger.” Immigration Impact (blog), August 10, 2023. https://immigrationimpact.com/2023/08/10/cbp-turnback-policy-lawsuit-danger/.

Sector(s): San Diego Field Office

Agency(ies): Office of Field Operations

Event Type(s): Denial of Access to Asylum, Denial of Protection to Most Vulnerable, Endangerment

Last Known Accountability Status: Lawsuit or Claim Filed

Victim Classification: Family Unit, Mexico

Mid-March, 2023

Reporting on March 16, 2023, the Nogales-based Kino Border Initiative (KBI) recounted a case of expulsion of vulnerable asylum seekers with CBP One appointments without a chance to talk to an asylum officer, and confiscation of documentation in CBP custody. 

William and Obelia [names changed to protect privacy] each had fled Venezuela and met each other on the journey. In Ciudad Juarez, they were able to schedule an appointment through CBPOne for March 12, but in Nogales, Sonora. They had to travel atop La Bestia (cargo train) to get to the appointment. They arrived at 12 pm for their appointment and each explained that they had lost their original IDs while traveling through the Darien Gap. They each had photocopies of their IDs that family members had sent to them after having lost their originals. The CBP agent detained them both at the Nogales POE – Obelia until 8 pm and William until 3 am. The CBP agent confiscated Obelia’s copy of her ID and the paper she had printed with the appointment confirmation. He said, “Do you think I’d let you enter with this?” and, “You crossed through 8 countries to get here- why didn’t you seek asylum in one of those countries? Why the US?” The agents rejected them both for not having original IDs and expelled them to the streets of Nogales, Obelia at 8 pm and William at 3 am.

— “March 16 update from KBI” (Nogales: Kino Border Initiative, March 16, 2023).

Sector(s): Tucson Field Office

Agency(ies): Office of Field Operations

Event Type(s): Confiscation of Documents, Dangerous Deportation, Denial of Access to Asylum

Last Known Accountability Status: Unknown

Victim Classification: Single Adult, Venezuela