125 Records of Alleged Abusive or Improper Conduct where the victim classification is “Family Unit”

February 28, 2021

A report from the Kino Border Initiative (KBI) and NETWORK reproduced a Honduran woman’s account of the treatment that she, her daughter, her neighbor, and her neighbor’s daughter received in Border Patrol custody in Arizona, before being expelled into Mexico.

They were taken to a border facility which had other immigrants. The agents took the fingerprints in a rough manner, which caused her daughter to cry out in Spanish that her mom was good and the police should not take her away. The agents then got angry and insulted them, calling them “rats.” Their belongings were confiscated (bags, clothes, diapers, formula for babies). They did not give them water when they asked for some because they were thirsty from walking. Three hours later, they gave them juice and crackers. Despite the facility being cold, they were not permitted to put on any outerwear they brought with them.

The next day, when they were being transported out of the facility and the woman asked for their jackets, an agent threatened to shoot them; saying “you should have thought about that before you brought your daughter here” and “Don’t move! I’ve got a gun and I am not afraid to use it.” Her daughter’s lips were cracked because of the cold. While they were being transferred, they were kept out in the cold while the agents went to a place with heat. When she asked for a new diaper for her daughter, the agent denied her this. Her daughter went 18 hours in a soiled diaper. They were expelled to Nogales.

On 3/31/2021, three weeks after the initial complaint was filed [March 5], KBI received an email from CRCL which stated, “CRCL has reviewed the information you provided, in which Ms. Ramos Euceda alleged that she and her minor daughter were mistreated by US Border Patrol (USBP) agents following their apprehension by USBP and experienced inadequate conditions of detention at the Nogales Border Patrol Station while in USBP custody. Based on information we received from other sources, CRCL is investigating allegations of violations of civil rights and civil liberties in the Tucson Border Patrol Sector, including Nogales. CRCL plans to conduct an onsite investigation of the Tucson Sector later this year, and we will consider the allegations and concerns you sent us on behalf of Ms. Ramos Euceda.” No additional details were provided about disciplinary actions for officers or recourse for victims of abuse.

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Conditions in Custody, Denial of Food or Water, Non-Return of Belongings, Threat of Violence

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR

Victim Classification: Family Unit, Honduras

Late February, 2021

The Kino Border Initiative reported:

A young Salvadoran man traveling with his sister arrived at our migrant center after being expelled under Title 42 last week. While he was in CBP custody, a Border Patrol agent yelled at the group he was traveling with: “Don’t move, you “M—- F—-rs.” The agent threatened that if they so much as moved, he would release the dog to “tear them into sh–.” While detained by CBP, they did not receive any food, and were not allowed to go to the bathroom until they repeatedly insisted. They were expelled to Nogales, Sonora at 12AM, when the Mexican immigration office was closed and there was no one there to receive them, so they slept outside the INM office in the cold. When they arrived at KBI, they had gone about 3 days without eating.

— “March 4 Update From KBI” (Nogales: Kino Border Initiative, March 4, 2021).

Sector(s): Tucson

Agency(ies): Border Patrol, CBP

Event Type(s): Abusive Language, Conditions in Custody, Dangerous Deportation, Denial of Food or Water, Threat of Violence

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: El Salvador, Family Unit

Late February, 2021

A report from Human Rights First discussed the separation of an adult Cuban asylum seeker from his mother in California.

DHS separated a 22-year-old Cuban asylum seeker from his mother in late February 2021 when they entered the United States in California to request protection, detaining him for over three months. Even after he established a credible fear of persecution in late March 2021, ICE continued to detain the young man in the Otay Mesa Detention Center until June 2021. He was released weeks after his attorney at Human Rights First filed a parole request.

“I’m a Prisoner Here”: Biden Administration Policies Lock Up Asylum Seekers (New York: Human Rights First, April 21, 2022) https://www.humanrightsfirst.org/resource/i-m-prisoner-here-biden-administration-policies-lock-asylum-seekers.

Sector(s): Border-Wide

Agency(ies): CBP, ICE

Event Type(s): Family Separation

Last Known Accountability Status: Unknown

Victim Classification: Cuba, Family Unit

February 17, 2021

A report from the Kino Border Initiative (KBI) and NETWORK recounted Border Patrol’s expulsion of an asylum-seeking family (husband, wife, and 7-month-old son) who had fled Guatemala

after the man’s brother was murdered by an organized crime group. The family was taken to an office near Sasabe, where they were never asked why they fled Guatemala or asked for the documents they had with them as proof of persecution. They were later taken to Tucson, and they were expelled the following day to Nogales, Sonora in the early morning.

KBI filed a February 24, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On March 8, CRCL emailed “that they received the complaint, recorded it in their database, and no further actions would be taken. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, No Further Action

Victim Classification: Family Unit, Guatemala

February 3, 2021

A report from the Kino Border Initiative (KBI) and NETWORK described Border Patrol agents’ rough treatment of an asylum-seeking family at a Nogales, Arizona port of entry.

A Salvadoran woman, her husband and two children traveled from El Salvador to Mexico initially to escape threats at home. Soon after, they also received threats in Mexico and decided to flee to the US. They approached the DeConcini port of entry in Nogales.

There, an agent shoved the woman who was eight months pregnant in the chest. The woman pleaded with the agent to not turn them back as they were fleeing danger in Mexico. The agents, both male and female, simply laughed at them when they explained the danger and said the family must go back. When the family said they had nowhere to go, the agents said that was not the agents’ problem. They forcibly removed them and took them to the Mexican immigration office at around 10:30 PM. The family slept by the line of cars entering the United States out of fear of navigating Nogales at night.

On the same day KBI filed the complaint [February 9, 2021], CBP OPR responded with the case number for the Joint Intake Center. Two weeks later, on 2/25/2021, KBI received an email from CRCL stating that they received the complaint, recorded it in their database, and will take no further action. Four months after the complaint was filed, on 6/2/2021, KBI received an email from CRCL saying they received the complaint and forwarded it to the OIG. No details were provided about disciplinary actions for officers or recourse for victims of abuse.

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Dangerous Deportation, Denial of Protection to Most Vulnerable, Use of Force

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, Shared with DHS OIG

Victim Classification: El Salvador, Family Unit, Pregnancy

February 1, 2021

A report from the Kino Border Initiative (KBI) and NETWORK discussed a Guatemalan mother’s inability to request asylum while in Border Patrol custody in Arizona.

A Guatemalan woman and her two children (including a 14-year-old son) fled Guatemala and were detained in the desert upon entry to the US by Border Patrol and taken to the Tucson Station. At the facility, the woman tried to talk to the agents and tell them she could not return to Guatemala because she had suffered violence. The agent said if he allowed her asylum that he would be breaking the law and if he did it for her the agents would have to do it for others. Border Patrol said they had no legal right to seek asylum. They were expelled to Nogales, Sonora. The family was harassed and threatened in Mexico after being expelled.

KBI filed a February 4, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On April 1, CRCL emailed “that they received the complaint and forwarded it to the OIG. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, Shared with DHS OIG

Victim Classification: Family Unit, Guatemala

February 1, 2021

A report from the Kino Border Initiative (KBI) and NETWORK told of a Guatemalan woman, fleeing violence with her two-year-old child, whom Border Patrol expelled into Mexico twice in two weeks without providing a chance to make her case for asylum.

The woman has photo evidence of violence that she has faced in Guatemala. She requested asylum the first time she crossed the border [January 15, 2021], but the agents only listened to the unaccompanied minors in the facility and did not speak to the adults or ask questions. She tried showing agents her documentation to no avail.

The second time [February 1, 2021], she and her daughter were taken to two different border facilities, and each time she was denied the opportunity to speak. She said that a man in a black uniform attempted to speak to them but was asked not to by male agents in green uniforms. She was expelled to Nogales, Sonora.

KBI filed a February 15, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On February 25, CRCL emailed “that they received the complaint, recorded it in their database, and no further actions would be taken. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson, Yuma

Agency(ies): Border Patrol

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, No Further Action

Victim Classification: Family Unit, Guatemala

January 2021

A report from the Kino Border Initiative (KBI) and NETWORK detailed the experience of a Honduran woman who had fled, with two teenage sons, after organized crime killed several members of her immediate family.

The guide who was taking them across the border instructed one of the boys to cross first. The woman and the younger son crossed later and were detained at the border in Southern Arizona. CBP officers shouted at them in English, which the woman and boy did not speak. Later, at the CBP station, she told an agent that she wanted to request asylum, and that she had a daughter who was living in the US with special needs. He said that at this time there is no access to asylum for single women. He said only unaccompanied minors could access asylum. She began to cry and said nothing else. She and her younger son were expelled to Mexico.

KBI filed a January 27, 2021 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On February 5, CRCL emailed “that they received the complaint and forwarded it to the OIG. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Denial of Protection to Most Vulnerable, Family Separation

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, Shared with DHS OIG

Victim Classification: Family Unit, Honduras

November 2, 2020

A report from the Kino Border Initiative (KBI) and NETWORK discussed the experience of a Guatemalan woman who crossed the border and was “detained by CBP” with her one-year-old daughter and eight-year-old son.

At Tucson station, when they were being transferred, the Guatemalan woman asked where she was being taken; the CBP agent replied she did not know, but that they might take the woman’s fear declaration at the next station. The woman was taken to Nogales. The woman asked an agent to take her fear declaration, but the agent said CBP doesn’t do that in Nogales. Then the woman asked another agent who gave her food to take her fear declaration. That CBP agent didn’t speak Spanish and asked another agent to come over to interpret. She told them that a family member had been killed in Guatemala and that she also feared returning to Mexico as she had been robbed there. The agents told her that her case doesn’t matter since there are gangs in the U.S. too. The woman and her children were expelled to Mexico soon after.

KBI filed a November 6, 2020 complaint with the DHS Office on Civil Rights and Civil Liberties (CRCL) and the CBP Office of Professional Responsibility (OPR). On January 4, 2021, CRCL emailed “that they received the complaint, recorded it in their database, and no further actions would be taken. No details were provided about disciplinary actions for officers or recourse for victims of abuse.”

Due Process Denied (United States: Kino Border Initiative (KBI) and NETWORK Lobby for Catholic Social Justice, August 2021) https://networklobby.org/wp-content/uploads/2021/08/KINO-NETWORK-CBP-Abuses-consolidated.pdf.

Sector(s): Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Complaint Filed with OPR, No Further Action

Victim Classification: Family Unit, Guatemala

October 13, 2020

Senate Foreign Relations Committee Democratic staff issued a scathing report about the activities of CBP personnel in Guatemala in January 2020 (original link). The CBP agents were in Guatemala on a support mission funded by the State Department’s Bureau of International Narcotics and Law Enforcement Affairs.

According to the report, the CBP personnel deployed near Guatemala’s border with Honduras and confronted a “caravan” of Honduran migrants directly, apprehending many of them—including families—and transporting them back into Honduras aboard unmarked, rented vehicles.

For months, the report alleges, the Department of Homeland Security failed to respond to Foreign Relations Committee staff inquiries, and lied to the State Deparment—which funded the agents’ presence—about the role that the CBP agents had played.

DHS Run Amok? A Reckless Overseas Operation, Violations, and Lies (Washington: Senate Foreign Relations Committee Democratic staff, October 13, 2020) https://www.foreign.senate.gov/imo/media/doc/Final%20INL%20DHS%20Report.pdf.

Sector(s): Outside the United States

Agency(ies): CBP

Event Type(s): Evading Oversight, Inappropriate Deportation

Last Known Accountability Status: Congressional Investigation Closed

Victim Classification: Family Unit, Honduras

Early October, 2020

The Kino Border Initiative reported:

At the beginning of October, a pregnant woman migrating with her husband in the Sonoran desert was experiencing pre-term contractions when CBP officials encountered her. CBP transported the mother to Tucson Medical Center to undergo an emergency cesarean section, and detained the father, separating him from the rest of the family. CBP removed him to Mexico within a few days. The Florence Project feared that the mother, upon discharge from the hospital, would be returned to Mexico pursuant to Title 42 while her newborn, nursing son remained in the neonatal intensive care unit. Thankfully, through Florence Project representation and congressional advocacy, CBP granted the mother parole. The father remains separated from his family, and it is unclear whether the mother would have remained with her newborn without significant intervention from a third party.

— “October 15 Update from KBI” (Nogales: Kino Border Initiative, October 15, 2020.)

Sector(s): Tucson

Agency(ies): CBP

Event Type(s): Family Separation

Last Known Accountability Status: Shared with Congressional Oversight Committees

Victim Classification: Family Unit, Pregnancy

Late September, 2020

The Kino Border Initiative reported:

Earlier this week, a young couple with their baby who fled threats from organized crime in Honduras attempted to cross through the desert in Arizona to request asylum. They turned themselves in to Border Patrol near Tucson, and expressed their fear of returning to Honduras as well as the discrimination they have encountered in Mexico after being detained multiple times, denied health care amidst a serious illness in detention, and having wages stolen by an employer. The BP agents claimed they did not speak Spanish, and told them they could only request asylum at a port of entry with a CBP officer. When the family was returned to Mexico, they approached the downtown Nogales port of entry, only to be rejected. The CBP agent they spoke with refused to take any steps to assess their fear claims and turned them away.

— “October 1 Update from KBI” (Nogales: Kino Border Initiative, October 1, 2020).

Sector(s): Tucson, Tucson Field Office

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Denial of Protection to Most Vulnerable

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, Honduras

September 2020

Reporting in September 2022, the Nogales-based Kino Border Initiative (KBI) related a father’s prolonged inability to reunite with two daughters.

Miguel [name changed to protect privacy] and his 2 daughters arrived in Nogales in January of 2020, when asylum seekers faced “metering.” When it was almost his family’s turn to cross and start their asylum process, the government implemented Title 42, meaning Miguel and his family would have to wait indefinitely for the ability to seek asylum. They waited 8 months and Miguel then made the impossible decision to send his daughters on without him, ages 8 and 1. He tried to cross to the US to reunite with them 3 times, but CBP expelled him each time and detained him for 30 days for en-entry on his last attempt. He has yet to be able to reunite with his daughters.

— “September 15 update from KBI” (Nogales: Kino Border Initiative, September 15, 2022).

Sector(s): Tucson

Agency(ies): CBP

Event Type(s): Family Separation

Last Known Accountability Status: Unknown

Victim Classification: Accompanied Child, Family Unit

September 8, 2020

An October 2020 ACLU document recounted the experience of “Ms. Eva Doe,” who fled Cuba with her husband in June 2019. When they arrived at the Rio Grande Valley’s Hidalgo port of entry to request asylum in September 2019, they were taken into CBP custody. After two days, they were given an immigration court date and sent back across the border into Mexico, under the “Remain in Mexico” program, to await their proceedings. In March 2020, after being brought into the United States for several hearings, an immigration judge denied Ms. Doe’s and her husband’s asylum petition.

The ACLU complaint continues:

They both reserved appeal and were returned to Reynosa for an indefinite period of time. There, the couple faced the tremendous challenges of navigating a global pandemic in a foreign country, without critical resources. Ms.Doe and her husband both fell ill, yet due to their lack of access to medical care, they could not get treatment. Ms. Doe’s husband additionally suffered threats and extortion in Mexico.

Fearful of ever-present threats to their safety, overwhelmed by unrelenting pandemic circumstances, and without legal counsel, the couple was unable to timely submit their immigration appeal. Consequently, the pair made the difficult decision to request asylum once more at a port of entry—this time, in Tijuana. When they arrived at the port of entry, however, U.S. immigration officers told the couple that the border was “closed” due to the coronavirus pandemic, and turned them away.

On September 8, 2020, Ms. Doe and her husband crossed the border between ports of entry, turning themselves in to Border Patrol agents and requesting asylum again. The ACLU continues:

Agents transported Ms. Doe and her husband to the Chula Vista Border Patrol Station. Once there, Ms. Doe notified the agents that she was pregnant, even showing them photos from a recent ultrasound she had undergone while in Tijuana. Notwithstanding, Border Patrol agents separated Ms. Doe from her husband immediately after processing.[6]

The Border Patrol forced Ms. Doe to remove all outer layers of clothing, leaving her upper body clothed in only a sleeveless, thin-strapped blouse. Border Patrol agents gave Ms. Doe a floor mat and silver colored plastic (Mylar) sheet to use as a blanket before placing her in a large holding cell.[7] The toilet and sink to which Ms. Doe had access in her holding cell lacked safeguards for privacy. Ms. Doe was never allowed to bathe while in Border Patrol custody and was instead provided a single moist towelette to clean her entire body every three to four days. She was also only provided a small plastic stick with a sponge tip every three to four days to brush her teeth. The Border Patrol kept the cell lights on 24 hours per day, which made it difficult for Ms. Doe to fall asleep. Ms. Doe felt very cold in the holding cell, unable to warm up with the Mylar sheet, and unable to sleep or rest. Despite her multiple requests, Ms. Doe was denied access to her prenatal vitamins and was never given an equivalent supplement while in CBP custody.

Border Patrol then separated Ms. Doe and her husband:

On her seventh day in Border Patrol custody, Ms. Doe observed agents taking her husband and his belongings out of the holding cell in which he had been detained. She was never given an opportunity to talk to him before he was taken away. She panicked as she saw the agents removing him from the facility, and began banging on the cell door pleading for the agents’ attention. An agent informed Ms. Doe that her husband was being transferred to an ICE detention center and that she would soon be transferred as well. She recalls an agent explaining, to her horror, that many pregnant women are detained in ICE custody and that she could give birth while detained.

As of ACLU’s October 2020 filing, Ms. Doe had been given a November 2020 court date and released from CBP custody. Her husband remained held at ICE’s Otay Mesa Detention Center.

Ms. Doe is currently five months pregnant. Her separation from the father of her child has caused her stress, anxiety, and emotional turmoil. She fears that her husband might not be present for their first child’s birth, and that she will have to go through the experience alone without his support. Worse yet, Ms. Doe’s source of greatest distress is the possibility that her husband will be deported to danger in their country of origin, without ever being be able to see or hold their child.

— “Appendix of Unresolved Complaints” (El Paso: ACLU, March 3, 2021): 123 https://www.aclu.org/legal-document/appendix-13-unresolved-oig-complaints.

Footnotes from above:

[6]: On April 15, 2020, the ACLU submitted another administrative complaint regarding the separation of families during CBP detention and processing. A copy of this complaint is appended hereto as Exhibit C. It is also available online. See AMERICAN CIVIL LIBERTIES UNION OF SAN DIEGO & IMPERIAL COUNTIES, ET AL., ADMINISTRATIVE COMPLAINT RE: SEPARATION OF FAMILIES VIA CBP DETENTION AND PROCESSING, AND THE AGENCY’S REFUSAL TO IMPLEMENT A DETAINEE LOCATOR SYSTEM (Apr. 2020) [hereinafter “April 2020 Complaint”], https://www.aclusandiego.org/wp- content/uploads/2020/04/2020-04-15-OIG-Complaint-3-FINAL.pdf. Today’s second addendum echoes the troubling themes regarding family separation and incommunicado detention set forth in the April 2020 complaint.

[7]: During her first night in custody, Ms. Doe was detained with one other person. For the remainder of her time in Border Patrol custody, Ms. Doe was detained completely alone and separated from her husband.

Sector(s): San Diego

Agency(ies): Border Patrol

Event Type(s): Conditions in Custody, Denial of Medical Care, Family Separation

Last Known Accountability Status: Shared with DHS OIG

Victim Classification: Cuba, Family Unit

Early September, 2020

The Kino Border Initiative reported:

A Cuban woman, seven months pregnant, and who had been waiting for ten months with her husband to be processed for asylum in Nogales, recently attempted two border crossings in one day in a small Arizona border town. Despite the couple’s repeated expression of their fear of returning to Mexico to Border Patrol agents, the wife’s vulnerability as a pregnant woman, and the fact that Mexico has not agreed to receive Cubans under Title 42 expulsions, the two were quickly returned to Mexico both times. Rather than further assessing their fear claims, a Border Patrol agent instead suggested the woman might break her own water to prematurely induce labor as her only way to stay in the U.S.

— “September 3 Update” (Nogales: Kino Border Initiative, September 2020).

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Denial of Protection to Most Vulnerable, Inappropriate Deportation, Return of Vulnerable Individuals

Last Known Accountability Status: Complaint Filed with CRCL, Shared with Congressional Oversight Committees

Victim Classification: Cuba, Family Unit, Pregnancy

Mid-July, 2020

The Kino Border Initiative reported:

We filed a complaint on behalf of a Cuban couple, who was kidnapped for months in Mexico. A government official in southern Mexico put them in contact with the woman who ended up kidnapping them. After several months they managed to escape, but the woman has continued to send threatening messages and says that she knows they are in Nogales.

When they crossed into the US and were detained, they tried to express their fear of return to Border Patrol agents. However, the agent responsible for processing them only replied “you think I’m here to solve your problems? … All Cubans come here with the same story” and “you are going back no matter what and you will have to figure out what to do.”

Another agent told them there was nothing he could do besides give them a speedy court date. He scheduled them for a July hearing, which has since been rescheduled to October due to the court cancellations. Both were returned to Nogales, Sonora with no access to an interview with a USCIS officer to assess their fear of return.

— “July 23 Update From KBI” (Nogales: Kino Border Initiative, July 23, 2020).

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Complaint Filed with CRCL, Shared with Congressional Oversight Committees

Victim Classification: Cuba, Family Unit, Kidnap Victim

July 7, 2020

A complaint to the DHS Inspector-General, submitted by the ACLU Foundation of San Diego and Imperial Counties and ACLU Border Rights Center, denounced “CBP officials’ egregious verbal abuse of detained individuals,” including “many instances in which Border Patrol agents verbally abused individuals, including children, in their custody,” including asylum seekers.

Agents berated migrants for traveling to the United States and attempting to exercise their legal right to seek asylum.[16] “Xenophobic nationalism is widespread,” and derogatory comments are often accompanied by threatened or actual physical violence.[17] Agents bully LGBTQ people, equate migrants to animals, and ridicule and humiliate parents trying to protect their children.[18]

The complaint cited numerous explicit examples, some of them reproduced below. All are from interviews with migrants completed between March and July of 2019 with people recently released from Border Patrol custody in San Diego and Tijuana.

This abuse may involve bullying, harassment, threats of violence or other harm, denigration, ridicule, racism, and misstatements about U.S. immigration law, including an individual’s right to seek asylum. Recently detained individuals related the following statements to our investigator: [28]

– “Olvídate del asilo, a la mejor te quitamos a tu hija.”
“Forget about asylum, we might just take away your daughter.”
—Border Patrol agent to woman while interrogating her about why she came to the United States.

– “No mantenemos hijos de nadie.”
“We don’t take care of anyone’s children.”
—Border Patrol agent to a mother when she asked for food for her 1-year old child who had not had any food to eat for an entire day.

– “Cabrona, échate para atrás.”
“You bastard, get back over there.”
—Border Patrol agent to woman as she was entering the country and injured from crossing the border wall.

– “¿Desgraciada, ¿porque tienes tantos niños si no los puedes cuidar? Puta, prostituta.”
“Disgraced woman, why do you have so many kids if you can’t take care of them? Slut, prostitute.”
—Border Patrol agent to a detained mother.

– “¿Cuáles de ustedes maricas sufren de asma?”
“Which of you faggots suffer from asthma?”
—Border Patrol agent to a holding cell of young boys aged 13 to 17.

– “If you keep complaining I will put you with the dogs.”
—Border Patrol agent to woman when she refused to undress for a search during apprehension.

– “Son indios de pata rajada, solo usan sus hijos para entrar.”
“You are all [derogatory expression referring to indigenous peoples], you only use your children to enter [the United States].”
—Border Patrol agent to detained father.

– “¡Aquí no se hace lo que voz dice, se hace lo que yo digo!”
“Here we don’t do what you say, you do what I say!
—Border Patrol agent to pregnant woman asking for water.

– “Are you f***ing retarded? Stop playing with that s***.”
—Border Patrol agent to children playing in holding cell.

– “Váyanse de aquí, ¿qué hacen aquí sí ni hablan inglés?, no valen nada.”
“Get out of here, what are you doing here if you don’t even speak English, you are worthless.”
—Border Patrol agent to woman and her family upon apprehension.

– “No estás en tu casa, ¿tienes mierda en la cabeza?”
“You’re not at home, do you have s*** for brains?”
—Border Patrol agent to woman who asked for a plastic cup to drink water.

– “Joder con ustedes, por eso no mejoran en su país.”
“I’ve f***ing had it with you, this is why you guys don’t advance in your country.”
—Border Patrol agent to detained woman who did not understand his Spanish.

– “I don’t have to tell you, you broke the law, you have no rights.”
—Border Patrol agent to woman when she asked what was on the form she was being instructed to sign.

– “¡Levántense, puercas!”
“Get up, pigs!”
—Border Patrol agent to a cell of detained women.

– “You are an idiot but you sure are good at popping out kids.”
—Border Patrol agent to detained mother.

— “Re: U.S. Border Patrol’s Verbal Abuse of Detained Individuals” (San Diego and El Paso: ACLU Foundation San Diego and Imperial Counties, ACLU Border Rights Center, July 7, 2020) https://cbpabusestest2.files.wordpress.com/2020/10/2020-07-07-dhs-oig-cmplt-4-final.pdf.

Footnotes from above:

[16]: Josiah Heyman, Jeremy Slack & Daniel E. Martínez, Why Border Patrol Agents and Cbp Officers Should Not Serve as Asylum Officers, Ctr. For Migration Studies (June 21, 2019), https://cmsny.org/publications/heyman-slack-martinez-062119/.

[17]: Id.

[18]: See, e.g., id.; Grace Panetta, Border Patrol officials reportedly forced a Honduran migrant to walk around a detention center holding a sign reading ‘I like men’ in Spanish, BUS. INSIDER, July 5, 2019, https://www.businessinsider.com/detained-migrant-forced-hold-sign-reading-i-like-men-report-2019-7?op=1; Nick Valencia, et al., Border Patrol agents allegedly tried to shame a migrant by making him hold a sign reading ‘I like men,’ emails show, CNN, July 4, 2019, https://www.cnn.com/2019/07/04/us/honduran-migrant-shamed-border-patrol/index.html; Andrew Gumbel, ‘They Were Laughing at Us’: Immigrants Tell of Cruelty, Illness and Filth in US Detention, GUARDIAN, Sept. 12, 2018, https://www.theguardian.com/us-news/2018/sep/12/us-immigration-detention-facilities; Cristina Novoa, 5 Revelations From Children in Border Patrol Facilities, CENTER AM. PROGRESS, July 3, 2019, https://www.americanprogress.org/issues/early-childhood/news/2019/07/03/471808/5-revelations-children-border-patrol-facilities/ (“Beyond demonstrating a shocking lack of compassion toward frightened children, testimonies also show that some guards appear to deliberately scare children in their custody”).

[28]: Most of ACLU’s interviews were conducted in Spanish, with contemporaneous notes taken in Spanish by our investigator. Where our notes contain the original Spanish quotes, we have provided that original (as relayed by the interviewee to our investigator) as well as our English translation. At times, our investigator memorialized a statement in English only during her interview (via simultaneous translation). In such cases, we have reproduced her English translation here.
Many of these quotes use degrading and offensive language that we hesitated to reprint. In the end, we decided to reproduce the language reported to remain as faithful as possible to the accounts of those we interviewed.

Sector(s): San Diego

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Conditions in Custody, Denial of Food or Water, Denial of Medical Care, Denial of Protection to Most Vulnerable, LGBT Discrimination or Harassment, Lying or Deliberate Misleading, Racial Discrimination or Profiling

Last Known Accountability Status: Shared with DHS OIG

Victim Classification: Family Unit, Female, Pregnancy, Single Adult

July 4, 2020

The Kino Border Initiative reported:

A Salvadoran mother who was detained and expelled on July 4th with her 14-year-old daughter, who is asthmatic, reported that in the few hours in custody Border Patrol agents at the Nogales Station yelled at them repeatedly. One agent gathered the group and told everyone “send the message back to everyone that even if you have asylum cases and even if you have kids there would be no options in the US for you.” He told them “tell others that you would never triumph in the US.” She and her daughter were quickly returned to Mexico despite their fear of return and were never given a chance to share additional information on the persecution that they had fled in El Salvador.

— “July 9 Update From KBI” (Nogales: Kino Border Initiative, July 9, 2020).

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: El Salvador, Family Unit

July 4, 2020

The Kino Border Initiative reported:

A Guatemalan mother and her four children who had fled persecution in their home country entered the US on July 4th with a packet of evidence related to their asylum case, including police reports that document their attempts to seek protection. When apprehended by Border Patrol, she tried to show agents that evidence.

Instead, two ASID (Alien Smuggler Identification and Deterrence) agents interrogated her for around half an hour about who she had paid and how she had crossed. They refused to listen to her or look at any documents related to her asylum claim and threatened that if she didn’t give them the information they wanted on the smuggler she would face serious consequences. They asked her for her husband’s number. Since he is in the US and is in the asylum process, she thought that they would call him as part of processing her for asylum. Instead, they only called her husband to ask whether he paid the cartel and, if so, how much money

Before expelling the mother and her four children, a Border Patrol agent said to her that she should pass on the message of: “Don’t come here. You aren’t going to get anything. If you bring kids, you won’t accomplish anything.”

— “July 9 Update From KBI” (Nogales: Kino Border Initiative, July 9, 2020).

Sector(s): Tucson

Agency(ies): Border Patrol

Event Type(s): Abusive Language, Denial of Protection to Most Vulnerable

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, Guatemala

April 15, 2020

A complaint from the ACLU Foundation of San Diego and Imperial Counties and ACLU Border Rights Center, based on interviews conducted in San Diego and Tijuana, found “a number of troubling cases in which CBP processing and/or detention led to family separations, including:”

* A woman whose heart condition worsened when, during processing, the Border Patrol separated her and her sister and transferred her sister to a different detention center without any advance notice or opportunity to say goodbye;

* A mother and her two sons (one a minor) apprehended by the Border Patrol and detained in a nearby station; when the mother, who had seriously injured her knee during her journey to the United States, was taken to a hospital for surgery, she was separated from her boys, who were left detained separately at the Border Patrol station. After her return from the hospital, the Border Patrol released the mother and minor son into the United States together, but separated the older son from them and transferred him to U.S. Immigration and Customs Enforcement (“ICE”) detention; [12]

* A grandmother who Border Patrol agents separated from her nine-year-old grandson after agents told her that his birth certificate was insufficient to establish biological familial ties. The grandmother was left anguished and fearful that her grandson would be given up to a U.S. family for adoption; and

* A family of nine which CBP separated into three different family units—notwithstanding the fact that all nine family members initially entered the United States together—and subjected to the so-called “Migrant Protection Protocols.” The entire family was forcibly removed to Mexico, with each of the three “units” then receiving different master calendar hearing dates. This, in turn, resulted in separate nonrefoulement interviews. The stress of this arbitrary and inefficient separation of family members led the mother in the family to experience hyperventilating, vomiting, headache, and chest pain while awaiting her own nonrefoulement interview.

— “Separation of Families via CBP Detention and Processing, and the Agency’s Refusal to Implement a Detainee Locator System” (San Diego and El Paso, ACLU Foundation San Diego and Imperial Counties, ACLU Border Rights Center, April 15, 2020) https://cbpabusestest2.files.wordpress.com/2020/10/2020-04-15-dhs-oig-cmplt-3-final.pdf.

Footnote from above:

[12]: This family also included a father and two additional minor children, who had been separated from the mother and sons while crossing into the United States. Although the father saw one of his sons through a glass window while detained at the Border Patrol station and tried to explain to agents that his wife and other children were on site, the Border Patrol made no effort to reunite the family, and did not tell the mother that her partner was detained at the same station.

Sector(s): San Diego

Agency(ies): Border Patrol, Office of Field Operations

Event Type(s): Conditions in Custody, Family Separation

Last Known Accountability Status: Shared with DHS OIG

Victim Classification: Family Unit

April 15, 2020

A complaint from the ACLU Foundation of San Diego and Imperial Counties and ACLU Border Rights Center reported on CBP’s failure to implement a detainee locator system, which complicates efforts to reunify separated families:

A detainee locator system allows family members, lawyers, and other advocates to pinpoint exactly where a particular person is being held.[31] Typically, the use of such a system requires knowledge of the detainee’s country of origin and “alien number” (“A number”), or their exact full name, country of origin and date of birth. Unlike ICE, CBP has never implemented a detainee locator system, nor does it facilitate visitation or communications with family or lawyers. CBP’s refusal to do these things aggravates the harms that stem from the agency’s practice of separating family members through processing and detention. Although ICE’s system is far from perfect, advocates and families rely on it to locate their clients and loved ones.

— “Separation of Families via CBP Detention and Processing, and the Agency’s Refusal to Implement a Detainee Locator System” (San Diego and El Paso, ACLU Foundation San Diego and Imperial Counties, ACLU Border Rights Center, April 15, 2020) https://cbpabusestest2.files.wordpress.com/2020/10/2020-04-15-dhs-oig-cmplt-3-final.pdf.

Footnote from above:

[31]: As CBP has recognized, “[t]he intent of creating a [detainee locator system] is to provide the general public with an accessible system that would allow the public to conduct online Internet-based queries to locate persons detained by CBP for administrative and/or criminal violations.” U.S. CUSTOMS AND BORDER PROTECTION, ONLINE DETAINEE LOCATOR SYSTEM (FY2017 Report to Congress), ii (Dec. 4, 2017) [hereinafter “CBP Detainee Locator Report”], https://www.dhs.gov/sites/default/files/publications/CBP%20- %20Online%20Detainee%20Locator%20System_0.pdf.

Sector(s): Border-Wide

Agency(ies): CBP

Event Type(s): Conditions in Custody, Family Separation

Last Known Accountability Status: Shared with DHS OIG

Victim Classification: Family Unit

February 18, 2020

An ACLU complaint to the DHS Inspector-General cited the recent case of “Baby Sofía,” a six-week-old infant whose Honduran parents were apprehended in Border Patrol’s San Diego sector (original link).

The agent who transported the family to a nearby Border Patrol station subjected them to a reckless “rough ride,” causing Sofia to be jostled severely in her carrier as the Border Patrol vehicle traversed uneven terrain.[37] At the station, the agent who fingerprinted the family yelled at Gloria [the mother] and told her she was a terrible mother for bringing her baby to the United States.[38]

While the family was in custody, Sofía became ill. Agents brought the mother and daughter to a nearby emergency room, leaving the father in custody.

“At the emergency room, a doctor determined that Sofia was dehydrated and constipated. The doctor explained that there was little he could do for the baby, and insisted that the baby see a pediatrician as soon as possible. Instead—and in direct contravention of this medical advice—the Border Patrol returned Gloria and Sofia to detention.”

Through a second day in custody, the baby’s condition worsened. Mother and daughter were taken to a nearby children’s hospital.

“The examining physician again concluded that the infant was dehydrated and constipated, and administered a rectal suppository to help move the baby’s bowels. The doctor also scolded the Border Patrol agents who had accompanied Gloria and Sofia to the hospital, admonishing them that the conditions inside the facility (as Gloria had described them) ‘[were] no conditions for a newborn.'” Agents failed to follow doctors’ recommendation that the baby be given prune or fruit juice to soften her bowels.

Following two more days in custody and another visit to the emergency room, Border Patrol released the family to the San Diego migrant respite center. Sofía’s mother said that, since a final check-up in Tijuana, the baby’s weight had dropped in custody from 11.46 points to 8.82 pounds.

— ACLU Foundation of San Diego & Imperial Counties, ACLU Border Rights Center, “U.S. Customs and Border Protection and Border Patrol’s Abuse and Mistreatment of Detained Sick Children,” Letter to DHS Inspector-General Joseph V. Cuffari, February 18, 2020 https://cbpabusestest2.files.wordpress.com/2020/10/2020-02-18-dhs-oig-cmplt-2-final.pdf.

Footnotes from above:

[37] A “rough ride” is a euphemism for the practice of intentionally operating a vehicle in a manner that causes passengers physical harm, fear, or other discomfort. See, e.g., A.C. Thompson, “Dirtbag,” “Savages,” “Subhuman”: A Border Patrol Agent’s Hateful Career and the Crime That Finally Ended It, PROPUBLICA, Aug. 16, 2019, https://www.propublica.org/article/border-agents-hateful-career-and-the-crime-that-finally-ended-it; Ieva Jusionyte, Pain on the Border: Fieldnotes from a Migrant Aid Center in Nogales, Mexico, REVISTA: HARVARD REVIEW OF LATIN AMERICA (“Displacements” Issue) (Winter 2017), https://revista.drclas.harvard.edu/book/pain-border.

Infants are uniquely vulnerable to head and spine injuries, especially traumatic brain injuries, even when in appropriate car seats during motor vehicle accidents. See, e.g., Camille L. Stewart et. al., Infant Car Seat Safety and Risk of Head Injury, 49 J. PEDIATRIC SURGERY 193, 195 (2014), https://www.jpedsurg.org/article/S0022-3468(13)00773-2/pdf.

[38] ACLU has additional identifying details about this agent, which it can share with OIG upon request.

Sector(s): San Diego

Agency(ies): Border Patrol

Event Type(s): Conditions in Custody, Denial of Medical Care, Rough Rides

Last Known Accountability Status: Complaint Filed with CRCL, Shared with DHS OIG

Victim Classification: Family Unit, Honduras

February 16, 2020

A Guatemalan woman and her family said that, while being processed in the Chula Vista Border Patrol station near San Diego, she was left to give birth “while standing up, holding on to the side of a trash can,” BuzzFeed reported. The woman, pregnant and experiencing contractions, had repeatedly asked the agents for help. “She was repeatedly told to sit down and wait to be processed, she said. …After about 30 minutes, her husband could hear the baby crying through the fabric of her pants.”

The family—father, mother, and two small children—had been sent to Tijuana in May 2019 under the Remain in Mexico program, where they had “spent nine months in a camp” and reported to the port of entry to attend three separate immigration hearings. Their next hearing was scheduled for May 2020; in February the family reported that their Guatemalan persecutors had found them in Tijuana and were threatening them, leading them to cross the border outside the port of entry.

While crossing the desert, the woman went into contractions. “They were soon apprehended by a Border Patrol agent,” BuzzFeed reports.

The woman was in clear distress, and her husband begged the agent for medical attention, the complaint says, but instead the agent loaded the family into his car and giving them a “rough ride” (an abusive practice in which some border agents reportedly purposefully drive badly so as to fling detainees around the car), the complaint says, and brought them to the Chula Vista Border Patrol Station for processing.

“The apprehending agent could visibly see that the woman was pregnant; however, the mother did not appear to be in distress and did not request any medical attention,” read a release from CBP (original link). In April 2020, the ACLU and Jewish Family Service submitted a complaint to the DHS Inspector-General (original link). Thirteen Democratic senators signed a letter to the Inspector-General calling for investigations of this and other recent allegations of mistreatment in custody (original link).

Border Patrol San Diego Sector Chief Aaron Heitke tweeted, “CBP strongly disagrees with the unsubstantiated allegations against our agents & supports what appear to be nothing short of heroic actions by those on scene” (original link).

A July 2021 DHS Inspector General report found that the woman gave birth 17 minutes after arriving at the Border Patrol Station, concluding, “we found Border Patrol provided adequate medical assistance to the mother and her newborn and complied with applicable policies” (original link). The report did find that, after the woman’s release from the hospital, video footage showed her left to sleep overnight with her newborn on a bench in a holding cell at the Chula Vista station.

— Ema O’Connor, “A Woman Gave Birth In A Border Patrol Station Still Wearing Her Pants. Now The Agents Involved Are Being Accused Of Abuse.” (United States: BuzzFeed, April 8, 2020) https://www.buzzfeednews.com/article/emaoconnor/pregnant-woman-birth-border-patrol-aclu-complaint.

—” Migrant Mother Gives Birth at Border Patrol Station” (Chula Vista, California: Customs and Border Protection, February 19, 2020) https://www.cbp.gov/newsroom/local-media-release/migrant-mother-gives-birth-border-patrol-station.

— Monica Y. Langarica, Kate Clark, Dr. Kay Daniels, “U.S. Border Patrol’s Abuse and Mistreatment of [Redacted]” (San Diego: ACLU San Diego and Imperial Counties and Jewish Family Service, April 8, 2020) https://www.documentcloud.org/documents/6827805-2020-04-07-OIG-Cmplt-Final-Redacted.html.

Letter from 13 Democratic Senators to DHS Inspector-General (Washington: U.S. Senate, April 8, 2020) https://www.blumenthal.senate.gov/imo/media/doc/2020.04.08%20DHS%20OIG%20Letter%20re%20CBP%20Mistreating%20Pregnant%20Detainees.pdf.

— “Review of the February 16, 2020 Childbirth at the Chula Vista Border Patrol Station” (Washington: DHS Office of the Inspector-General, July 20, 2021) https://www.oig.dhs.gov/sites/default/files/assets/2021-07/OIG-21-49-Jul21.pdf.

Sector(s): San Diego

Agency(ies): Border Patrol

Event Type(s): Conditions in Custody, Denial of Medical Care, Rough Rides

Last Known Accountability Status: Cleared by DHS OIG

Victim Classification: Family Unit, Guatemala, Pregnancy

Early January, 2020

The Kino Border Initiative reported:

Since MPP returns to Nogales began on January 2nd, CBP has already returned particularly vulnerable individuals, including 3 two-year-old children, 2 one-year-old babies and 3 families that are primarily Mam speaking (despite the fact that indigenous language speakers, especially of non-Mexican languages, shouldn’t be subject to MPP).

— “January 9 Update from KBI” (Nogales: Kino Border Initiative, January 9, 2020).

Sector(s): Tucson

Agency(ies): CBP

Event Type(s): Return of Vulnerable Individuals

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, Indigenous

Early January 2020

The Kino Border Initiative reported:

In the last week, at least two families were separated as a result of MPP, including a man who was returned while his pregnant wife was released in the US, and a woman with children returned whose husband remains detained.

— “January 9 Update from KBI” (Nogales: Kino Border Initiative, January 9, 2020).

Sector(s): Tucson

Agency(ies): CBP

Event Type(s): Family Separation

Last Known Accountability Status: Shared with Congressional Oversight Committees, Unknown

Victim Classification: Family Unit, Pregnancy